Privacy Policy

Last Updated: October 21, 2026

Hometown Housing, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request home quotes, or interact with our digital services.

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Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms described herein.

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1. Information We Collect

We collect information that identifies, relates to, describes, or can be associated with you ("Personal Information"). The types of information we collect include:

A. Information You Voluntarily Provide

When you interact with our website—such as filling out a contact form, requesting a price quote on a specific home model, downloading floor plans, or scheduling an appointment—we may collect:

• Contact Details: Full name, email address, phone number, and physical mailing address.

• Property & Buyer Preferences: Land ownership status, target purchasing timeline, preferred home models, bedroom/bathroom configurations, and budget parameters.

• Inquiry Content: Any message details, feedback, or specific custom build requests you submit through our contact forms or dynamic item pages.

B. Information Collected Automatically

When you navigate through our website, we may automatically collect standard web analytical data via cookies and tracking technologies, including:

• Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on specific home model listings, and navigation paths.

• Interactive Media Analytics: Usage interactions with third-party embedded content, such as Matterport 3D virtual tours or YouTube video walkthroughs.

2. How We Use Your Information

Hometown Housing, Inc. uses the information we collect for legitimate business purposes, including:

• Fulfilling Home Inquiries: Processing quote requests, delivering floor plan downloads, and answering inquiries regarding specific manufactured or modular home models.

• Customer Communication: Contacting you via phone, email, or SMS text message to discuss pricing, customization options, site evaluations, and delivery schedules.

• Improving Site Performance: Analyzing website traffic and buyer browsing trends to enhance user experience, dynamic listing performance, and mobile layout functionality.

• Marketing & Updates: Sending periodic newsletters, promotional updates, or notifications regarding new floor plan arrivals and factory discounts (you may opt out at any time).

• Legal & Regulatory Compliance: Complying with applicable South Carolina state laws, federal housing regulations, and lawful industry reporting standards.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for commercial gain. We may share your information under the following limited circumstances:

• Authorized Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, managing our Wix Content Manager (CMS) databases, conducting analytics, processing digital forms, or communicating with buyers.

• Home Manufacturers & Lenders: If explicitly requested by you during the consultation phase, we may share your information with our affiliated home manufacturers (e.g., Live Oak Homes, Cavco, Champion) or lender partners to assist with custom quotes or financing prep.

• Legal Obligations: We may disclose your information if required to do so by law, subpoena, court order, or governmental agency request, or when we believe disclosure is necessary to protect our rights, safety, or property.

4. Third-Party Links & Embedded Content

Our website contains interactive features and embedded links provided by third parties, including:

• Interactive 3D Virtual Tours: Matterport, Kuula, or Sketchfab 3D walkthroughs.

• External Social Media & Maps: Facebook, Instagram, Google Maps, and external floor plan download links.

Please be aware that when you click on or interact with third-party embedded media, their individual privacy policies apply. Hometown Housing, Inc. is not responsible for the privacy practices, content, or data collection methods of these third-party platforms.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies provided by Wix.com and web analytics tools to improve site navigation, analyze visitor traffic, and provide a personalized browsing experience.

You can control or disable cookies through your individual browser settings. However, disabling certain cookies may affect the functionality or responsiveness of interactive site features, such as listing filters or virtual tour previews.

6. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic transmission over the Internet or method of data storage can be guaranteed to be 100% secure.

7. Children's Privacy

Our website and services are directed at adult homebuyers and are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will promptly delete that information from our records.

8. Your Privacy Rights & Choices

Depending on your jurisdiction, you have choices regarding how your personal information is used:

• Opt-Out of Marketing: You can opt out of receiving promotional emails or calls by following the unsubscribe instructions in those communications or contacting us directly.

• Access & Correction: You may request to review, update, or correct the personal information we hold about you by submitting a request to our office.

9. Updates to This Privacy Policy

Hometown Housing, Inc. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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Hometown Housing, Inc.

2825 E. Palmetto St. Florence, SC 29506

Phone: (843) 702-0075

Email: hometownhousingflo@gmail.com

Website: www.hometownhousingflo.com